Doctors have warned that Labour’s proposed changes to online GP booking systems could put patients at risk by making it easier for serious symptoms to be handled through digital routes rather than prompt clinical assessment. The concern is that a push to improve access and reduce pressure on surgeries may inadvertently delay care for people whose conditions require urgent attention.

The article reports criticism from doctors’ representatives, who argue that online systems must not replace professional judgement or leave patients to decide how urgent their symptoms are. Labour has presented improved digital access to GPs as part of its plans to modernise the NHS, but clinicians say safeguards, adequate staffing and clear triage arrangements are needed to protect patients.