Lorde has publicly criticised Spotify after the platform's AI-powered "About the Song" feature published an inaccurate description of one of her tracks, prompting her to write "we don't want this" on Instagram. Spotify subsequently confirmed the erroneous text had been removed, but the episode has renewed debate over streaming platforms' use of AI to generate context around music without artists' consent, echoing similar frustrations voiced by other musicians, including SZA, and criticism levelled at Google's AI summaries over sourcing errors.

The "About the Song" tool, in beta since February, scrapes third-party websites to compile context for individual tracks; in Lorde's case it wrongly attributed a specific stage performance detail from her Ultrasound tour to the wrong song, sourcing the error from the site themusic.com.au. Lorde argued the mistake not only misinformed listeners but risked "reducing a song to an AI generated meaning" at the point of listening, and called for artists to be given the option to opt out of the feature altogether. A Spotify spokesperson said the tool "presents cited information from third-party sources" and that it is "continuing to improve it based on feedback from artists and fans," but the company has not indicated whether an opt-out will be introduced.