Many enterprises struggle with observability gaps despite investing heavily in monitoring, making it difficult to identify root causes during disruptions. For public companies, material cyber incidents trigger strict disclosure requirements (four business days to report), making effective observability essential for compliance and operational resilience.

Traditional observability approaches using metrics, events, logs, and traces (MELT) cannot keep pace with modern distributed infrastructure complexity. According to NETSCOUT research, 81 percent of organisations report that insufficient data increases incident resolution time, whilst 42 percent estimate downtime costs at £500,000 to £999,000 per hour. The core problem is that existing tools lack context—they fail to reconstruct complete event chains across systems due to inconsistent timestamps, incompatible schemas, and gaps at un-instrumented components. Organisations need enriched, consistent, real-time observability data that integrates with existing platforms rather than replacing them.