# Energize Lab hires security firm after flaws expose robot users’ data

- URL: https://talkfuse.com/story/eiliko-maker-says-its-hiring-an-independent-security-firm-after-verge-report-on-its-insecure-robots/
- Published: 2026-10-22T11:00:00+00:00
- Original publisher: The Verge
- Original article: https://www.theverge.com/news/1015824/eiliko-energize-lab-statement-on-robot-hack-breach
- Topics: AI, Cybersecurity, Technology

## Key points

- Energize Lab says it is hiring an independent security firm.
- It says it has disabled several features and will delete stored data.
- The report found recordings, photos and robot access remained exposed.

## Summary

Eiliko maker Energize Lab says it has confirmed security flaws in its AI robot charm and is hiring an independent security firm to review its systems. The response follows reporting that exposed owners’ private conversations and other data, after the company had not answered questions for more than a month.

Energize Lab says it has shut external access to its backend, changed access credentials, disabled remote changes to robot responses and taken long-term memory and custom avatars offline. It also says it will delete stored transcripts, user profiles and avatar images. However, the report found that audio recordings and photos were still accessible at unprotected public web addresses, while a researcher retained SSH access and said transcripts and robot behaviour could still potentially be accessed or changed.

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Summarised by TalkFuse (https://talkfuse.com/). Quote the original publisher for the reporting and link this page for the summary and discussion.