# London hotel exposed Booking.com credentials on a staff-room whiteboard

- URL: https://talkfuse.com/story/london-hotel-put-admin-login-for-booking-website-on-whiteboard-behind-the-front-desk/
- Published: 2026-11-12T09:30:00+00:00
- Updated: 2026-11-12T09:48:03+00:00
- Original publisher: The Register
- Original article: https://www.theregister.com/security/2026/11/12/london-hotel-put-admin-login-for-booking-website-on-whiteboard-behind-the-front-desk/5308889
- Topics: Software

## Key points

- A hotel’s Booking.com login was visible on a whiteboard.
- The exposed account could put reservations and guest details at risk.
- Individual accounts and multi-factor authentication can reduce exposure.

## Summary

A London hotel left the administrative username and password for its Booking.com account written on a whiteboard in a room visible from the front desk. A guest spotted the credentials and warned the manager, highlighting how a basic security lapse could put bookings and customers at risk.

The hotel’s shared login could potentially have allowed someone to change or cancel reservations, view guests’ contact details, or send fraudulent messages posing as the hotel. The article says the extent of access would depend on the account’s security settings; after being alerted, the hotel changed its approach. The person who found the password recommends individual staff accounts, multi-factor authentication and a password manager.

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Summarised by TalkFuse (https://talkfuse.com/). Quote the original publisher for the reporting and link this page for the summary and discussion.