# Microsoft restores 365 after global outage disrupts UK services

- URL: https://talkfuse.com/story/microsoft-365-is-back-up-tech-giant-says-outage-that-crippled-nhs-police-businesses-courts-and-schools-is-over-now-weve-just-got-to-plough-through-all-those-unread-e-mails/
- Published: 2026-11-14T12:42:14+00:00
- Original publisher: Daily Mail (publisher lean: Right)
- Original article: https://www.dailymail.com/news/article-16292359/Microsoft-365-outage-emails.html?ns_mchannel=rss&ns_campaign=1490&ito=1490
- Topics: UK, World

## Key points

- Microsoft says Microsoft 365 services are fully restored.
- The outage affected public services and businesses.
- Users faced a backlog of emails after the disruption.

## Summary

Microsoft says it has fully restored Microsoft 365 after a global outage disrupted services used by police, the NHS, businesses, courts and schools. The failure began on Thursday evening and left many users unable to access key tools for hours, while the UK Government introduced contingency measures.

The company said the cause was a technical issue unrelated to cyber activity or AI agents. Outlook, Teams and Microsoft’s Copilot were affected, alongside reports of disruption to ChatGPT and Claude; police forces in England and Wales could not receive online crime reports, and NHS staff used established measures including paper records. More than 430 million people use Microsoft’s online apps, and users joked about returning to hundreds of unread emails.

## Coverage

- [Daily Mail: Microsoft restores 365 after global outage disrupts UK services](https://www.dailymail.com/news/article-16292359/Microsoft-365-outage-emails.html?ns_mchannel=rss&ns_campaign=1490&ito=1490)
- [The Guardian: Microsoft says services fully restored after global outage hits governments](https://www.theguardian.com/technology/2026/nov/14/microsoft-says-services-fully-restored-after-global-outage)

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Summarised by TalkFuse (https://talkfuse.com/). Quote the original publisher for the reporting and link this page for the summary and discussion.