# Outlook outage disrupts Microsoft 365 users across multiple regions

- URL: https://talkfuse.com/story/microsoft-outlook-is-still-down/
- Published: 2026-11-12T23:24:13+00:00
- Updated: 2026-11-13T02:35:25+00:00
- Original publisher: The Verge
- Original article: https://www.theverge.com/tech/1032226/microsoft-outlook-is-down
- Topics: Software, Technology

## Key points

- Outlook access failed across multiple regions.
- Microsoft cited elevated infrastructure load.
- Some servers recovered, but no full-restoration estimate was given.

## Summary

Microsoft Outlook was disrupted across multiple regions, with users reporting that they could not access email through the web or apps from shortly before 1pm ET on Thursday. The outage affected Microsoft 365 services, primarily Exchange Online, and matters because it interrupted access to a widely used business email service.

Microsoft said elevated load on part of its infrastructure was likely causing connection errors. Teams users also reported some problems, though fewer than Outlook users; Microsoft later said it had returned some affected servers to service, shifted traffic to alternative routes and seen limited recovery in some regions. It gave no estimate for full restoration, and said recovery could be gradual as clients reconnect.

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Summarised by TalkFuse (https://talkfuse.com/). Quote the original publisher for the reporting and link this page for the summary and discussion.