# OpenAI won’t let some customers export their chats, but this tool will

- URL: https://talkfuse.com/story/openai-wont-let-some-customers-export-their-chats-but-this-tool-will/
- Published: 2026-07-23T20:48:39+00:00
- Updated: 2026-07-23T22:35:32+00:00
- Original publisher: The Register
- Original article: https://www.theregister.com/ai-and-ml/2026/07/23/openai-wont-let-some-customers-export-their-chats-but-this-tool-will/5277795
- Topics: AI, Art, Culture, Technology

## Key points

- Business customers lack ChatGPT’s standard chat-export option.
- scrapemychats unofficially archives accessible chats and attachments locally.
- Large exports may take hours and could be blocked later.

## Summary

ChatGPT Business and Enterprise customers cannot use OpenAI’s normal chat-export feature, unlike users on Free, Plus, Pro and some Education plans. A newly released third-party utility, scrapemychats, offers an unofficial way to archive chats that users can access, highlighting a gap in data portability for paying workplace customers.

Created by journalist Conrad Quilty-Harper and published on GitHub, the tool uses an authenticated browser session to save conversations and available attachments into a locally viewable HTML archive. Enterprise administrators can obtain conversation logs through OpenAI’s Compliance Platform, but those logs are retained for only 30 days unless archived elsewhere; Business users lack an equivalent straightforward option. The tool is slow because ChatGPT limits frequent requests: its documentation estimates that exporting around 600 chats may take several hours, and warns OpenAI could prevent it from working.

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Summarised by TalkFuse (https://talkfuse.com/). Quote the original publisher for the reporting and link this page for the summary and discussion.