Restaurant owners reveal the biggest mistake diners make before ordering
Restaurant professionals have told Fox News Digital that diners often undermine their own meals by asking servers the wrong opening question. Rather than "What should I order?" or "What's your favourite?", hospitality experts suggest questions that draw out what a kitchen does best, leading to more personalised and satisfying recommendations. The advice matters because a well-framed question turns a quick exchange into a conversation that helps staff match dishes to a diner's tastes.
Stephanie Mell, owner of Alabama-based ChurchStreet Family Restaurant & Hospitality Group, argues that a server's personal favourite may not suit another person's palate. She recommends asking "What are you known for?" or "What's your specialty?", which open a dialogue and let staff gauge a guest's mood, dietary needs and preferences — whether they want something light, fancy seafood, or a particular style of wine. The focus, she says, should be on the guest and the experience they are seeking rather than the server's own choices.
- Avoid asking a server for their personal favourite dish.
- Ask instead what the restaurant is known for.
- Good questions help staff tailor recommendations to you.