# Starbucks to test personalised AI menus at drive-throughs

- URL: https://talkfuse.com/story/starbucks-wants-to-use-ai-to-show-you-a-personalized-digital-menu-at-the-drive-thru/
- Published: 2026-10-30T17:38:04+00:00
- Updated: 2026-10-30T18:17:39+00:00
- Original publisher: The Verge
- Original article: https://www.theverge.com/ai-artificial-intelligence/1023440/starbucks-ai-personalized-menu-drive-thru
- Topics: AI, Art, Business, Celebrity, Companies, Culture, Entertainment, Technology

## Key points

- Starbucks is exploring menus personalised for customers at drive-throughs.
- AI order-entry trials are planned to begin in 2027.
- The timing for personalised menus has not been announced.

## Summary

Starbucks plans to explore personalised digital menus at drive-throughs, recognising participating customers when they arrive and making payment easier. CEO Brian Niccol described the idea during an earnings call, but said the work is at an early stage and the company will test what works before expanding it.

The plans resemble experiments by Taco Bell and McDonald’s, which are also adapting drive-through menus or orders using AI. From 2027, Starbucks will test background AI models to help baristas enter orders more accurately and efficiently. The company is also developing AI features for app search and discovery, and has begun accepting orders through ChatGPT.

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Summarised by TalkFuse (https://talkfuse.com/). Quote the original publisher for the reporting and link this page for the summary and discussion.