Delivery drivers working for Tesco have criticised the supermarket's safety guidance as confusing, following the death of an elderly pedestrian who was struck by one of its delivery vans. Drivers say they have received unclear or inconsistent instructions on how to safely manoeuvre vehicles around customers and pedestrians during deliveries, raising concerns that such gaps in guidance could put lives at risk. The case has drawn scrutiny to Tesco's operational safety standards for its home delivery fleet, particularly around interactions with elderly or vulnerable pedestrians.

The pensioner died after being hit by a Tesco delivery van, prompting drivers to speak out about what they describe as muddled safety protocols from the company. They allege that guidance on issues such as reversing, parking and checking blind spots near pedestrians has not been consistently or clearly communicated, leaving drivers uncertain about best practice in residential areas. Tesco is understood to be facing pressure to review and clarify its safety procedures in light of the incident.