Following Sony's announcement last week that it will end support for all PlayStation game discs in 2028, the decision has provoked a substantial backlash across social media, YouTube and gaming sites. However, industry consultant Dr Serkan Toto has told IGN that he is confident Sony will not reverse course, arguing that the criticism comes from a vocal minority and that the company is simply waiting for the "storm to pass". The matter matters because it signals a broader industry shift towards digital-only distribution and Sony's apparent willingness to override its most dedicated fans in pursuit of the more lucrative digital market.

Toto contends that even organised protest campaigns would not dent Sony's finances: he notes that around 50 million people subscribe to PlayStation Plus, and even if 500,000 cancelled, that would represent just 1% of the business. He concludes that "digital is just too lucrative", with the PS Store already Sony's biggest earner, suggesting the move is designed to give the firm total control of PlayStation's software market. The Push Square writer largely agrees Sony is unlikely to back down entirely, though he expects some concession to appease critics. A reader poll of 1,926 votes found 41% believe there is "zero chance" of a reversal, while only 7% think one is inevitable.