Microsoft's recent restructuring of its gaming division resulted in significant workforce reductions at Bethesda and ZeniMax, leaving The Elder Scrolls Online with a substantially smaller development team than previously staffed. The MMO was among multiple projects affected by the broader organisational changes across Xbox's studios.

With fewer resources available, ESO developers announced operational adjustments to reduce team burden. Effective 22 July, the web-based Crown Store on the official website has been removed, requiring players to log into the game client to view and purchase cosmetic items. The development team cited bandwidth constraints as the reason for consolidating store functionality and limiting how in-game merchandise is presented and maintained.