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Spotify is experiencing another major outage
Spotify is suffering a second outage in one day, with the company's web page and apps experiencing problems on the evening of 27 July. The disruption comes just hours after an earlier glitch was resolved, frustrating users who rely on the service for music streaming during commutes, cooking or relaxing in the evening.
The Spotify Status account acknowledged the issue on X shortly after 3pm ET, stating it was aware of problems with the web page and investigating them. An earlier outage that morning had reportedly been fixed within about an hour of reports emerging, but as of the latest update, Spotify had not confirmed a resolution for this second incident, with users continuing to report issues on Downdetector.
In short
- Spotify hit by a second outage on the same day
- Web page and apps affected from around 3pm ET
- Earlier morning outage was fixed within an hour; this one remains unresolved
Explained simply
Spotify is a music and podcast streaming service with hundreds of millions of users worldwide who listen to songs and audio content on demand via smartphones, computers and other devices. For many people, the service is integral to their daily listening, whether for workouts, commutes, background music whilst cooking or evening relaxation.
An outage is when a digital service stops working due to technical problems, preventing users from accessing what they normally rely on. Because Spotify stores all music on its own servers rather than users' devices, customers cannot listen when the service is offline.
Service disruptions frustrate users who depend on the platform for entertainment and background listening. How frequently and for how long a service experiences outages can influence users' perception of its reliability and their decision to continue using the platform.