Jetstar has introduced a new baggage policy that has divided Australian travellers, with many taking to social media to criticise the changes as confusing and unfair. The airline's move affects how passengers can carry and pay for luggage, prompting frustration among customers who feel the rules add unnecessary cost or complexity to booking flights.

Reactions shared online ranged from calling the policy "silly" and "unnecessary" to accusations that it unfairly penalises certain types of travellers. While some passengers expressed understanding of the airline's reasoning, others argued the changes made flying with Jetstar less appealing compared with competitors, fuelling a broader debate about budget airline fees in Australia.