Earl Spencer has claimed in his memoir that Prince Charles told him days after Princess Diana's death that "rest assured, we'll forget her soon enough". The Palace has disputed this account, suggesting that grief can cloud judgment and affect memory. This row matters because it raises serious questions about the character and conduct of the now-King Charles in relation to his former wife's death.

The dispute has divided observers, with Daily Mail columnists taking opposing positions. Columnist Jan Moir expresses scepticism about Spencer's claim, saying she cannot accept that Prince Charles would have shown such apparent callousness. Conversely, A.N. Wilson supports Earl Spencer's version, citing a past anecdote as evidence that Diana's brother is telling the truth.