Games Workshop recruits IT chief amid delayed systems upgrades
Games Workshop is recruiting a head of IT on a two-year fixed-term contract to oversee global IT, information security and customer-facing technology. The appointment matters because the Nottingham-based retailer is still working through delayed, costly upgrades to its enterprise systems and supply chain technology.
The company’s latest annual report, for the year to May 2026, says its main financial system still relies on legacy ERP applications, with control deficiencies identified in previous audits. Games Workshop says its Systems Improvement Plan is on track with clear milestones; responsibility for IT delivery moved under the COO in June. The job advert has closed to applications.
- Games Workshop is seeking a head of IT on a two-year contract.
- ERP and supply chain upgrades have faced years of delays and extra costs.
- Legacy applications still support the company’s main financial system.
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Games Workshop is a Nottingham-based retailer that operates stores and sells tabletop games and miniatures around the world. The company has both physical shops and an online presence.
Games Workshop's main computer systems are outdated and need to be replaced. The financial systems in particular still use old technology that has been flagged as problematic in audits.
These outdated systems affect how efficiently Games Workshop operates, from managing stock to processing orders and payments. The company is undertaking a costly replacement programme, though the work has been delayed and is taking longer than expected.
Both sides, in good faith
The strongest fair case each way — we don't pick a winner.
The case for
Games Workshop is demonstrating appropriate governance in addressing its technology challenges. The recruitment of an IT executive at board level, elevation of IT to report to the COO, and implementation of a structured Systems Improvement Plan with defined milestones represents a serious, professional approach to modernisation. The company's transparency about its legacy systems and planned upgrades shows clear commitment to building robust, secure technology infrastructure.
The case against
The persistence of legacy ERP systems with control deficiencies identified in previous audits indicates that technology modernisation has not been adequately prioritised until now. The recruitment of an external IT head suggests internal leadership lacked the necessary expertise to address these challenges independently. The fixed-term nature of the contract raises concerns about whether this represents genuine long-term commitment to technological transformation or merely reactive crisis management.
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Originally published by The Register as “Games Workshop seeks IT leader to summon the legions in epic saga battling the forces of ERP”.