Experts cast doubt on Anthropic report detailing how AI has altered work at the company

The Guardian ·

Anthropic says its growing use of Claude agents has changed how work is done at the company, reduced the share of junior technical hires and increased employees’ time spent managing AI. The company presents these changes as a possible preview of wider shifts in employment, but researchers caution that its experience may not predict what will happen across other firms.

The report says AI agents logged more work hours than human employees from May 2026, while staff spent about 22% of their time managing Claude agents, more than twice the share a year earlier. Anthropic also says entry-level technical hires fell from nearly 30% to 9% after March 2025. Researchers question whether AI caused these changes, noting that job-market deterioration began before ChatGPT’s release and that the report lacks independent assessment.

In short

  • Anthropic says Claude agents have reshaped work inside the company.
  • Junior technical hires fell from nearly 30% to 9%.
  • Researchers say the report may not predict wider job-market effects.

Steelman: both sides, in good faith

The strongest fair case each way — we don't pick a winner.

The case for

Anthropic’s experience may offer an early, useful view of how capable AI agents can reshape work: employees report spending more time directing AI, and the company has seen a marked fall in the share of junior technical hires. Tracking these changes could help employers and policymakers prepare for shifts in skills and hiring, even if one company cannot represent the whole economy.

The case against

The report does not establish that AI caused the hiring change, which could also reflect broader labour-market conditions or company-specific decisions. Anthropic is an unusual firm with strong incentives and opportunities to adopt its own products, and without independent assessment its findings should not be treated as a reliable forecast for other workplaces.

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