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Rotherham tops motorway services survey as Watford Gap falls to bottom
Welcome Break Rotherham has topped Transport Focus’s latest survey of motorway services, with a 99 per cent satisfaction score. Its strong debut highlights how investment and a range of facilities can improve drivers’ stops, while the survey found overall satisfaction rising across Great Britain.
The survey collected feedback from 37,000 visitors. Rotherham was followed by Moto’s Rugby and Sawtry, Welcome Break’s Sarn Park and Moto’s Kinross, all also scoring 99 per cent. Watford Gap Northbound ranked last at 86 per cent, down from 95 per cent in 2023; Hartshead Moor Eastbound improved to 97 per cent from 84 per cent. Overall satisfaction was 95 per cent, while value for food and drink and EV charging scored less well.
In short
- Rotherham leads the motorway services survey with 99 per cent satisfaction.
- Watford Gap Northbound ranks last, with satisfaction falling to 86 per cent.
- Overall satisfaction is 95 per cent, but value for food and charging lags.
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Originally published by Daily Mail as “Britain’s best motorway services named as northern spot on the M1 with a gym, play area and outdoor exercise space – while the worst is blasted for filthy toilets and dated facilities”.