Revolut to reduce hiring after AI automation campaign

Revolut plans to reduce future hiring as it expands the use of artificial intelligence to automate work across the company, founder and chief executive Nik Storonsky said. He said automation could let individual employees take on more work, though team sizes have not yet changed.

Storonsky said Revolut began using AI in customer support about two years ago and now applies it in almost every area, aiming to build an “AI employee” that can handle tasks end to end. He said some performance and management systems could become redundant within two to three years. Separately, his AI-powered venture capital firm Quantum Light uses a machine-learning system called Aleph; Revolut was valued at $115bn after a recent secondary share sale, and Storonsky said he hoped it could list in 2028, subject to market conditions.