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Some buyers return Apple’s foldable phone over bulk and usability concerns
Some early buyers have returned Apple’s new iPhone Duo after deciding its foldable design did not suit their daily routines. Their experiences highlight the trade-offs behind a device that combines a phone and tablet, even as Apple appears to be selling well and new orders are projected to ship in January.
Reasons for returning it included the small outer screen, limited cameras, weight and bulk, and a cracked screen; one buyer also found that using the Duo as both phone and tablet made quick tasks more disruptive. Others felt too tied to Apple’s ecosystem to try Android foldables, but said the Duo had prompted them to reconsider older devices or choose a regular iPhone Pro instead.
In short
- Some early iPhone Duo buyers returned it within 14 days.
- Weight and the phone-tablet design were among their concerns.
- Apple ecosystem ties led some to stay with standard iPhones.
Steelman: both sides, in good faith
The strongest fair case each way — we don't pick a winner.
The case for
The iPhone Duo’s foldable design offers a larger screen in a single device, which may suit buyers who want both phone and tablet functions without carrying two products. Strong sales and projected January delivery dates suggest that many customers value this flexibility, and early returns can help buyers judge whether the trade-offs fit their own routines.
The case against
A phone is used throughout the day, so added weight and bulk, a small outer screen and limited cameras can make routine tasks less convenient. Reports of a cracked screen and of switching between phone and tablet modes disrupting quick tasks also raise practical concerns; buyers may reasonably prefer a regular iPhone or another device that better fits their needs.
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Originally published by The Verge as “Not everyone is loving their new iPhone Duo”.