OpenAI launches US ChatGPT Wallet for agent-assisted shopping

OpenAI has launched ChatGPT Wallet, a feature that lets its AI agents, called dots, help users choose items and complete purchases for them. The launch matters as AI companies explore whether shopping can become a useful everyday task, while some retailers restrict agents from using their websites.

At first, the feature is limited to US ChatGPT Pro subscribers aged 18 or over with an eligible US-issued Visa, Mastercard or American Express card. Users review the items, total and card, then approve checkout with Face ID, a fingerprint or another security check; payments use a token so the agent and merchant do not receive the actual card details. OpenAI plans to add spending limits and other controls, and to support more retailers.