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Workday maintenance disrupts employee access to HR services worldwide
Workday took some systems offline for maintenance on the evening of 13 November after finding inconsistent information during testing. The disruption left employees unable to use some HR services, including clocking in or out, checking pay details, requesting leave and filing benefits claims.
The company said the issue could cause errors when users accessed accounts or completed tasks, and apologised while it worked on a fix. Downdetector reports rose at about 5.19pm Eastern time before easing, but it is unclear how many customers were affected. Workday says 11,500 organisations worldwide use its platform, including Target, Walmart, Netflix, NASA’s Jet Propulsion Laboratory and the US Department of Energy.
In short
- Workday’s outage disrupted access to employee HR services.
- The problem followed inconsistent information found during testing.
- The company says 11,500 organisations use its platform.
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Originally published by Engadget as “Outage at HR platform Workday locks millions of employees out of their account”.