American Songwriter argues that three Journey ballads—“Who’s Crying Now”, “Send Her My Love” and “Lights”—can rival or surpass the band’s better-known “Open Arms”. The piece is a subjective appreciation of Steve Perry’s vocals, the group’s harmonies and their melodic rock arrangements.

– “Who’s Crying Now” is praised for its restrained vocal delivery and precise harmonies rather than dramatic flourishes.
– “Send Her My Love” is highlighted for its gradual build, especially its emotionally charged bridge before the final chorus.
– “Lights”, a late-1970s song about the band’s hometown, is noted for Perry’s more forceful singing, harmonies and instrumentation.