A lawsuit filed against Comcast alleges that a store manager in Plainville, Connecticut, punished the month's lowest-performing sales staff by having them tied to a chair and having a cream pie smashed in their face, with videos taken of the assaults. The complaint, brought by former retail sales consultant David Figueroa, claims the manager, Sully Fuentes Peterson, devised the ritual to boost sales figures and customer survey scores, and that Comcast was negligent for failing to supervise store management and prevent the practice.

Figueroa says he was hired on 2 February 2026 and resigned on 27 February, alleging constructive discharge due to the "pervasive, repeated" threat and use of violence against underperforming colleagues. The lawsuit, filed on 9 July in a Connecticut superior court, includes an alleged office chart ranking staff and marking who had been or was due to be "pied". Comcast said it disagrees with the claims and has "zero tolerance" for workplace harassment, but declined to comment further while the case is in litigation.