A Push Square editor has raised concerns about the art direction of Crazy Taxi: World Tour after seeing the redesigned character Gena, arguing she has lost the attitude and edge of her original Dreamcast-era look in favour of a more generic, "Life Is Strange NPC" appearance. The piece follows the writer's earlier unease about protagonist Axel's redesign and comes shortly after the developer's admission of using AI in the game's creation, adding to broader worries about the project's visual direction ahead of release.

The article contrasts Gena's original concept art—featuring a confident stance, exposed midriff, claw-like nails and sharp features—with her more subdued, polished PS5 model, suggesting much of her personality has been lost in translation. The writer acknowledges players will mostly be looking at the back of their car during gameplay, so the redesign may matter less practically, but still voices disappointment that the game "needs more kerrr-azy." Reader comments beneath the article were largely sympathetic, with several comparing the new Gena to a Sims character and criticising the overall art style as bland.