Grandmother with terminal cancer ‘abandoned’ in hospital storeroom for 48 hours after it ran out of beds

Pam Smith, an 81-year-old grandmother with terminal cancer, says she was left for 48 hours in a storeroom at Royal Gwent Hospital after being admitted with a high temperature during chemotherapy. Her experience highlights concerns about overcrowding and whether patients without beds are receiving safe and dignified care.

Smith, whose cancer has spread from her bowel to her stomach and liver, says she slept on three plastic chairs after first waiting in a public area. The Aneurin Bevan University Health Board apologised, cited pressure on services and said it is increasing access to recliner chairs and comfort items. The Welsh Government called care in corridors or other unsuitable spaces unacceptable and said it is working to address overcrowding and track such cases.