Ice cream parlor owner shoots to fame with no-holds-barred Facebook rant telling entitled customers to stop bullying his teenage workers
Coldstuff Ice Cream co-owner Dave Forgit posted a blunt Facebook message telling customers to stop yelling at his teenage employees. The post followed an incident in which a customer shouted at a young worker over the price of a sundae, and it has drawn attention to the verbal abuse young staff can face.
Forgit runs the Blackstone, Massachusetts, shop with his brother Kevin Miller, and said many of the employees are in their first jobs. The post received about 300,000 likes and more than 23,000 comments, and the shop has since seen customers arrive to show their support.
- An ice-cream shop owner defended his teenage staff.
- A customer shouted at a worker over a sundae price.
- The Facebook post drew support and new customers.
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Coldstuff Ice Cream, a shop in Blackstone, Massachusetts, has become the focus of attention after its co-owner Dave Forgit posted a strong message on Facebook addressing customer behaviour. The post called on customers to stop verbally abusing the shop's teenage staff, following an incident where a young worker was shouted at over the cost of a sundae.
Forgit runs the ice cream parlour with his brother Kevin Miller, and the team includes many young people in their first jobs. The issue Forgit raised touches on the treatment that young and inexperienced workers can face in customer-facing roles.
The Facebook post resonated widely, receiving around 300,000 likes and more than 23,000 comments, bringing attention to a broader issue about how service workers, particularly young people in their first jobs, are treated. The viral attention highlights public concern about workplace respect and how service sector employees experience interactions with customers.