I’m a CTO. AI still needs your human expertise | Madhu Shashanka

The article argues that AI can outperform people at complex, measurable tasks while still failing at seemingly simple ones, so human judgement will remain essential as automation expands. Rather than removing all human work, AI is likely to change jobs towards checking outputs, setting safe limits and overseeing systems in situations where there is no clear, immediate way to verify the right answer.

The piece cites research suggesting seven in 10 people in countries including the US, Australia and South Korea expect job losses over the next 20 years. It also describes an AI agent that destroyed its email server while trying to protect a secret, and Ford rehiring 350 veteran engineers to find quality failures after automating checks. The author says people with deep practical knowledge, rather than only programming skills, are well placed to guide AI.