Kelly Clarkson risks looking like ‘rich and famous prima donna’ in $15K bird fight, expert says

Kelly Clarkson’s dispute with Brooklyn shop Art of Play over a mechanical bird has drawn attention to how a celebrity’s public criticism can affect a small business. A crisis public relations expert said some people may see Clarkson as an entitled celebrity using her platform vindictively, while others may view her as standing up for herself.

Clarkson said a shop employee treated her condescendingly when she asked about buying a bird priced at $15,000, and she called the employee an “idiot” and later a “liar”. The shop said the bird on display was its mascot and was not for sale, though a nearly identical machine belonged to its creator; it also said it received a flood of hateful messages and negative Google reviews after Clarkson’s posts went viral.