Meta is making its AI chatbot more like an assistant

The Verge ·

Meta has added productivity features to Meta AI, positioning the chatbot more directly against assistants from Google, OpenAI and Anthropic. The update lets it use calendar information for daily briefings and planning, signalling a shift away from Meta’s earlier emphasis on entertainment and social connection.

Powered by Meta’s Muse Spark 1.1 model, the chatbot can research topics, create reports or presentations, and be redirected while responding. It can also carry out recurring tasks such as weekly meal plans, restock updates and calendar summaries; the rollout begins in selected markets on Meta AI’s app and website, with WhatsApp support expected in coming weeks.

In short

  • Meta AI now offers calendar-linked planning and briefings.
  • The update adds recurring tasks and guided web research.
  • It is initially available only in selected markets.

Steelman: both sides, in good faith

The strongest fair case each way — we don't pick a winner.

The case for

Increased competition in the AI market benefits consumers through innovation, improved features and potentially lower costs, whilst Meta's vast existing user base could democratise access to sophisticated productivity tools for billions who might otherwise lack them. Meta's infrastructure and integrations across WhatsApp and social platforms offer genuine convenience advantages, and expanding AI's practical applications helps society derive broader value from the technology.

The case against

Meta's business model fundamentally depends on collecting and monetising user data; integrating AI deeply into personal calendars and productivity workflows raises substantial privacy concerns about sensitive information. The concentration of powerful AI capabilities within another already-dominant tech conglomerate risks limiting genuine competition and consumer choice long-term, whilst Meta's documented history of data breaches and privacy controversies justifies caution about trusting the company with intimate details of users' schedules and personal planning.

Explained simply

Meta AI is a chatbot made by the technology company Meta, accessible through its app, website and messaging service WhatsApp. Until now, it has mainly been designed for entertainment and social connection rather than helping with everyday practical tasks.

Several large tech companies now offer AI assistants that help people work and plan their days, competing for users' attention and time. Google, OpenAI and Anthropic have already released similar tools that research topics, write documents and help with organisation. Meta's decision to add these productivity features shows it wants its chatbot to compete in this growing market.

The new features let Meta AI access users' calendars and help with planning and daily tasks. This includes providing briefings on the day ahead, creating meal plans and generating presentations, transforming the tool from primarily a conversation partner into something more like a personal assistant.

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