Revolut disruption affects card payments, transfers and cash withdrawals
Revolut experienced an outage on Tuesday morning, disrupting several services and leaving some customers unable to make payments or access funds through its app. The incident mattered because it affected everyday banking, including card use and cash withdrawals, while some users also said they could not reach customer support.
Shortly after 08:00 BST, Downdetector had recorded more than 1,500 reports of problems. Revolut said card payments, transfers, ATM withdrawals and customer support were partially unavailable, but customers’ money and data were safe; it said it was working to fix the disruption and apologised. The digital bank says it has more than 80 million customers worldwide.
- Revolut reported disruption across multiple services on Tuesday morning.
- More than 1,500 users had reported issues shortly after 08:00 BST.
- The bank said customers’ money and data were safe.
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Revolut is a financial technology company that provides app-based banking services to customers around the world. Customers can use its app and card to make payments, send money and withdraw cash.
These services depend on Revolut’s systems being available, so a disruption can affect ordinary banking tasks. Revolut says it serves more than 80 million customers worldwide, making the reliability of its services important to many people.
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Originally published by BBC Technology as “Revolut outage hits ‘multiple services’ as thousands of users report app issues”.