Roli Has Fallen Apart—and Left Customers Holding the Bag

Roli has entered administration for a second time, leaving customers uncertain about orders, refunds and the future of the company’s music equipment. The UK insolvency process began on 20 October, and the company has not explained its plans to customers.

Users report waiting months or years for products and say they have received no response or refund. Owners also fear that Roli’s instruments could lose functionality over time because they rely on proprietary software and apps, even though the hardware still works.