Salesforce partners have yet to see meaningful revenue from Agentforce, the company's AI agent platform, two years after its launch amid promises of rapid growth. A survey by analyst firm TD Cowen found growing customer curiosity but no partners reporting the technology as a driver of bookings, adding to signs that adoption remains slower than Salesforce has publicly suggested.

Of the partners surveyed across the US, Europe and Asia, 11% reported little immediate interest, 56% expected interest to build over time, and a third said they were seeing early buying and trial activity, though none described Agentforce as boosting bookings. Salesforce says Agentforce's annual recurring revenue has topped $1 billion and that it helped drive 14% year-on-year growth in remaining performance obligations to $33.6 billion in its most recent quarter, but a separate KeyBanc Capital Markets report also found weak customer feedback, with partners saying enterprise data often isn't coherent enough to support meaningful AI work.