‘Sony’s Hearing a Lot of the Feedback from Customers’: NIS America Boss Weighs in on PS5 Disc Debate

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‘Sony’s Hearing a Lot of the Feedback from Customers’: NIS America Boss Weighs in on PS5 Disc Debate

Push Square · 55 minutes ago

Sony's plan to cease PS5 disc manufacturing in January 2028 has prompted discussions with publishers who rely on physical media, notably NIS America, which builds collector's editions into its business model. During a conversation at PAX West, NIS America's president Kenzo Saruhashi acknowledged that his company may have to switch to "codes in a box" after Sony's cut-off date, but expressed optimism that Sony is hearing customer feedback and may reconsider its position. He indicated that the company remains committed to delivering quality physical editions for its customers in the near term.

Whilst some major publishers like SEGA and Capcom have shown little concern about Sony's decision, smaller firms that specialise in physical collector's editions face genuine challenges. Sony has committed to providing retailers with an alternative solution, likely involving printed codes rather than discs, though environmental concerns have been raised about potentially shipping empty plastic packaging. The ongoing debate reflects broader tensions within the gaming industry about the viability of physical media, with passionate fan communities arguing that actual physical releases—whether discs or cartridges—remain essential to collecting and ownership.

  • Sony stops PS5 disc manufacturing in January 2028; NIS America may shift to codes in boxes
  • Publishers remain hopeful Sony could change plans based on industry and customer feedback
  • Debate continues over physical media's importance to collectors and the environment

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