Some iPhone Duo owners report cracked inner screens on launch day
Several iPhone Duo owners have reported cracked inner screens, with damage appearing near the hinge and bright lines across the display. The reports surfaced on the phone’s first day of sale and raise questions about whether the foldable screen or hinge may have a fault.
Posts on Reddit show multiple affected devices, though the reports do not establish how common the problem is or what caused it. One Australian owner said their screen cracked after fewer than 20 openings, without visible marks suggesting external damage; an Apple Store replaced the phone on the spot. Apple had not immediately commented.
In short
- Owners report cracks near the iPhone Duo’s inner hinge.
- One customer said Apple replaced their phone immediately.
- The reports do not show how widespread the issue is.
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The case for
The reports justify concern because several owners describe similar damage near the hinge on the first day of sale, including one whose screen cracked after fewer than 20 openings without obvious external impact. If a design or manufacturing fault is involved, customers deserve prompt investigation and remedies, and early reports could help identify a problem before more devices are affected.
The case against
A handful of social media reports cannot show how widespread the damage is or establish that the hinge or screen design caused it; individual devices may have experienced unreported impacts or other specific faults. The immediate replacement offered to one owner suggests a route to resolving cases, while a fair assessment should wait for more evidence and the company’s response before treating the issue as a product-wide defect.
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Originally published by The Verge as “The first broken iPhone Duos are here”.