The War Wages on After Garth Brooks Shuts Down Kansas City Ticket Sales Due to Bots

American Songwriter ·

Garth Brooks and the promoters halted ticket sales for a third Kansas City show after bots overwhelmed the online sale. They are assessing what to do next, leaving the show’s future uncertain; the disruption matters because fans could not reliably buy tickets at the advertised price.

Brooks had initially scheduled shows for 6 and 7 November, then added a third amid strong demand. Tickets were priced at $155.50 regardless of seat, but bot activity worsened across the tour and crashed the sale. Brooks apologised and said he would personally look into options, with particular concern for fans who had already secured tickets.

In short

  • Bot activity halted sales for Brooks’s third Kansas City show.
  • The show’s future is under review.
  • Tickets were priced at $155.50 across seats.

Steelman: both sides, in good faith

The strongest fair case each way — we don't pick a winner.

The case for

Stopping sales is a defensible way to protect fans after bots disrupted the sale and made it difficult to buy tickets at the advertised price. Pausing while the organisers assess what happened could help them choose a fairer process and avoid exposing fans to another unreliable sale.

The case against

Suspending sales leaves people who hoped to attend without a clear answer, especially after a third show was added to meet strong demand. Organisers could instead argue for moving quickly to a controlled resale or replacement sale, since a prolonged pause creates uncertainty for fans who already bought tickets as well as those still trying to get them.

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