Workday, software company with thousands of Fortune 500 clients, joins Microsoft in experiencing major outage

Workday experienced a major service outage on Friday, leaving users unable to access its payroll and human resources software. The disruption matters because the platform serves thousands of organisations, including major retailers, businesses and government agencies, so customers may have faced interruptions to essential workplace services.

Workday says it found a problem while testing backup systems and is working to resolve it, but has not given a restoration estimate. Downdetector recorded nearly 3,000 reports shortly after 5 p.m.; Workday says it serves 11,500 companies, with clients including Walmart, Target, Netflix and NASA’s Jet Propulsion Laboratory. The incident follows a major Microsoft outage affecting Outlook and Teams earlier in the week.