We booked a Travelodge but were forced to move hotel after 1am
- Travelodge moved a couple to another hotel after 1am, citing overbooking.
- Husband has heart disease and dementia; ordeal left them distressed.
- Travelodge paid £179 refund plus £200 compensation, but only after press involvement.
A Guardian reader booked and paid for a Travelodge in London's King's Cross six weeks in advance for herself and her husband, who has heart disease and dementia, having confirmed an 11pm arrival time with the hotel. On arrival, staff said the hotel had overbooked because of a…