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Zillow settlement requires Redfin rental listings market return

Developed over time first seen 2 months ago

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Zillow has settled an antitrust lawsuit brought by the US Federal Trade Commission over a $100 million deal with rival property platform Redfin, under which Redfin had agreed to withdraw from the internet listing service (ILS) market for apartment rentals for up to nine years. The FTC said the original arrangement unlawfully eliminated a major competitor, harming renters and property managers through reduced competition and innovation, and that restoring rivalry in the market should help drive down costs.

Under the settlement, the anticompetitive terms are reversed and Redfin must re-enter the rental listings market with "significantly more listings" than before. Zillow is also required to share employee information with Redfin to assist recruitment and to allow existing customers to renegotiate their contracts without penalty. The case, filed in September 2025, had also been joined by Arizona, Connecticut, New York, Virginia and Washington before being merged with the FTC's suit that November.

  • Zillow settles FTC antitrust case over $100m Redfin payoff deal
  • Redfin must re-enter rental listings market with more listings
  • Zillow to share staff data and let customers renegotiate contracts free

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Zillow and Redfin are two of the biggest online platforms in the United States for property listings, including flats and houses for rent. In 2021, the two companies struck a deal worth around $100 million in which Redfin agreed to stop competing in the online rental listings business for up to nine years.

The US Federal Trade Commission (FTC), the government body that enforces competition law, investigated this deal and concluded it was anticompetitive. It argued that paying a rival to exit the market reduced choice and innovation for renters and landlords searching for rental properties online, and several US states later joined the legal action before it was combined into a single FTC case.

The case matters because it addresses how far companies can go in striking deals with competitors, and because rental listings are a service used by large numbers of people trying to find somewhere to live. A settlement between Zillow and the FTC would determine what happens next in the dispute and what conditions Zillow must meet going forward.

Both sides, in good faith

The strongest fair case each way — we don't pick a winner.

The case for

When one company pays another to exit a market, that is textbook anticompetitive conduct that reduces consumer choice and innovation. The FTC correctly identified that Zillow's agreement with Redfin eliminated a significant competitor from the rental listings market, concentrating market power in Zillow's hands. The settlement appropriately restores competition by requiring Redfin to re-enter with expanded listings, which should drive down costs and improve services for renters and property managers—precisely what competition law exists to achieve.

The case against

The rental listings market remains competitive with multiple strong platforms and low barriers to entry, so Redfin's voluntary exit may not have significantly harmed consumers. The arrangement could reflect sound business judgment: Redfin focusing on home sales transactions where it has stronger capabilities whilst Zillow specialised in rentals, potentially improving efficiency and service quality for consumers. The FTC's retroactive enforcement creates uncertainty about the legality of business deals, whilst the remedy—forcing employee information sharing and contract renegotiation—imposes costs that go beyond restoring market conditions and may ultimately chill beneficial business combinations.

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