Delta says passengers switched aircraft after maintenance delay at LaGuardia
Delta disputes a viral claim that passengers were asked to choose between flying on a plane that smelled of dog urine and waiting for it to be cleaned. The airline says the incident instead involved a maintenance delay, and that passengers were moved to another aircraft.
Former QVC host Jennifer Coffey posted video from LaGuardia Airport describing a pilot taking a show of hands; it has been viewed more than 10 million times. Delta said the aircraft needed an air filter replaced and that Flight 2806 passengers travelled from New York to Chicago on an available plane. The airline said the video’s audio could not be corroborated and that asking passengers to vote on cleaning would not be its policy.
In short
- Delta rejects the viral account of a dog urine incident.
- The airline says an air filter needed replacing.
- Flight 2806 passengers boarded a different aircraft.
Explained simply
LaGuardia Airport is one of New York City’s main airports, and Delta is a major US airline. Flight 2806 was scheduled to fly from New York to Chicago, a busy route between two large cities.
Jennifer Coffey, a former QVC television host, shared a video describing a discussion between a pilot and passengers. The clip spread widely online, where claims about airline incidents can reach large audiences before all details are clear.
Aircraft maintenance can delay a flight when a part needs attention, and airlines may move passengers to another plane if one is available. The account matters to passengers because it concerns how delays are handled and how airlines communicate with people waiting to travel.
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Originally published by Daily Mail as “Delta responds to astonishing claim that captain let passengers vote on whether to travel on plane that smelt of dog urine or be delayed while it was cleaned”.