Google’s AI Overviews now places chatbot-generated summaries above traditional search results, changing how billions of people find information online. The shift matters because users may receive answers without visiting other websites, potentially reducing traffic and advertising revenue for publishers, though Google disputes claims of an overall decline.

Readers offered mixed views: many said AI makes searches faster, more informative and easier to explore through follow-up questions, while others criticised its unreliability, concealed sources and diversion of traffic from original creators. Several respondents said they rarely click links now, whereas some still prefer reaching full articles and genuine websites directly.