Post Office and Accenture set date to end 25-year Fujitsu contract

The Post Office has agreed with Fujitsu and Accenture to transfer day-to-day operation of its IT systems to Accenture in summer 2027, ending a contract with Fujitsu that began in 1999. The change matters because Fujitsu’s Horizon software was central to a scandal in which more than 900 sub-postmasters were wrongfully convicted over financial shortfalls.

The handover is planned between 1 June and 1 September 2027, with the final date due in March; a short extension to Fujitsu’s contract will support the transition. Accenture will also help develop a replacement system with OneView Commerce and Escher as part of the Post Office’s five-year transformation plan. The Post Office says Horizon will eventually be retired, while the transition is intended to maintain service for customers and postmasters.