Shift at Midnight, an indie horror game about spotting doppelgangers during a night shift, features a unique recurring character named Norbert who tests players' instincts and shapes how their playthrough unfolds. Unlike the game's usual doppelgangers, Norbert displays obvious suspicious behaviour but should not automatically be treated as a threat, making him a key decision point for players aiming for particular outcomes.

Norbert appears in both Story and Endless Mode, acting oddly by standing behind the counter, refusing to answer questions, and not appearing on the NET Database despite having a valid ID. Killing or harming him does not yield a normal "entity" reward and instead triggers escalating chaos, with Norbert later sabotaging the store via a motorcycle, an unlicensed lemonade stand, or disguising himself as a customer. Players seeking the True Ending are advised to serve him and let him leave unharmed, while content creators may prefer to kill him for entertaining unpredictability.