Viewers reject smart TVs over adverts, updates and privacy concerns

Some viewers, including people with technology backgrounds, are rejecting smart TVs because of frequent updates, unreliable features, intrusive advertising and concerns about data collection. Their experiences highlight a growing tension between televisions’ connected features and people’s desire for control, privacy and a straightforward viewing experience.

Dan, a 71-year-old in Illinois, smashed his television after it repeatedly updated and promoted paid services; he wanted to watch broadcast TV, DVDs and content from his computer. A Connecticut couple keep their TV offline and use an Apple TV box, while a Welsh viewer uses a Sky box with a non-smart set. They say affordable smart TVs can slow down over time, and finding a replacement without internet features is increasingly difficult.